FREQUENTLY ASKED QUESTIONS

Find answers below, and review our batting cage rules and golf simulator rules before your visit.

How do I purchase a visit?

Use our Vagaro booking page to choose your activity and book a visit. All participants must register and sign a waiver before using the equipment.

How do I schedule a time?

Book online through Vagaro to see available times and reserve your session. For help, call 207-992-6680.

Do I need to set up an account?

Follow the account instructions during online booking. Participants under 18 need a parent or guardian to register and sign their waiver.

How do I pay?

Choose your activity through our booking page and follow the checkout instructions. Batting cage rentals require full payment before the scheduled time.

How do I cancel or reschedule?

Check your booking confirmation or Vagaro account for cancellation and rescheduling options. Review the cancellation terms shown when booking. If you need help, call 207-992-6680.

Can I bring food and drinks?

No food, gum, or sunflower seeds are allowed on the turf. Only closed-cover water bottles are allowed in the batting training areas. Keep all food, drinks, and glassware out of the golf simulator bays and use the provided tables. See the activity rules for details.

What shoes should I wear?

Wear clean, dry, closed-toed shoes. No cleats, muddy shoes, or wet shoes are allowed on the turf. Metal spikes, soft spikes, and open-toed shoes are not allowed in the golf simulator area.

Do I have to sign a waiver?

Yes. All participants must sign a waiver before using the equipment. A parent or guardian must register and sign for participants under 18.

Can I book a private event?

Yes. Email hillsideathleticsllc@gmail.com with your request and as many details as possible, and we will get back to you.